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Old 06-20-2011, 08:54 AM   #1 (permalink)
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Default curve 8520 can't connect to the internet when tethering

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Hi all... I got this issue with my new curve 8520... after installing v.5 of desktop manager I get to configure an internet connection (tethering) and make the connection.. desktop manager says it's connected and some Kbytes of data have been sent and received ...

after that, I cant open any page on any browser and the connection is reported as having no network connection...

can anyone help me on this, please? I spent 2 hours on the phone with my carrier's tech support , to no success :(

thanks in advance.

jose senra

P.S. I even tried connecting with both my anti virus and firewall down, just in case I was missing any settings :S

yet another P.S. - tried using BB8520 as a modem on both a windows vista sony vaio laptop and a windows 7 starter edition toshiba nb500 netbook. on the vista laptop tried both v5 and v6 of the desktop software with the same results. on the netbook only tried a fresh install of the v5 desktop software.
one other thing... my carriers (TMN Portugal) wasn't listed on the carreirs list so I had to add it manually, using the settings provided by tech support.

hope this can help anyone help me thanks again

Last edited by josesenra : 06-20-2011 at 09:29 AM.
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Old 06-20-2011, 08:34 PM   #2 (permalink)
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Default Re: curve 8520 can't connect to the internet when tethering

Your carrier may be blocking the tethering option once connected. You need to check with them.

If you do have the option then this may help.

http://btsc.webapps.blackberry.com/b...0%201395167370
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Last edited by tsac : 06-20-2011 at 08:37 PM.
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Old 06-21-2011, 07:30 AM   #3 (permalink)
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Default Re: curve 8520 can't connect to the internet when tethering

Quote:
Originally Posted by tsac View Post
Your carrier may be blocking the tethering option once connected. You need to check with them.

If you do have the option then this may help.

KB05178-Support for tethered modem use
thanks tsac...will try and get back to you later on it ;)
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Old 06-21-2011, 08:00 AM   #4 (permalink)
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Default Re: curve 8520 can't connect to the internet when tethering

ok... back

although I'd already tried those steps at some point in the last few days, I did again to the same result :(

I actually get a "Connected" message but the browser fails to open any pages and the email client doesn't connect to the server either...


This first print screen shows the "Connected (Ligado)" message on the connections list as well as the "No network access (Sem ligação à rede)" message, on the left of the connections list panel.

(can't post any URL's here so please go to

triple w dot coisasdaweb dot com slash tmn dot png for image 1

and triple w dot coisasdaweb dot com slash tmn_details dot png for image 2)




The second print screen shows the connection details, with the ammount of data that has been transfered when the connection's established.



I really can't figure out what's happening here.. got any ideas?

Thanks again.
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