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Old 06-21-2011, 10:49 AM   #1 (permalink)
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Default Email Setup Does not Respond

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People,

I have a Bold 2 (9700) BB and having issues with the Email. The Email Setup no longer responds. Once I select "Email Accounts" it no longer opens for me to see the "Internet Mail Account" section.

Please kindly assist.
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Old 06-21-2011, 10:51 AM   #2 (permalink)
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Default Re: Email Setup Does not Respond

It is running on OS 6.0
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Old 06-22-2011, 05:19 AM   #3 (permalink)
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Default Re: Email Setup Does not Respond

Do you have a BB dataplan active on your account? If so, then resend the service books and do a battery pull.

If not, contact your cell carrier and add one.
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Old 06-22-2011, 07:11 AM   #4 (permalink)
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Default Re: Email Setup Does not Respond

This question has already been asked to many times.

Look here: Email Setup application wont work

BIS/BES has nothing to do with this problem. It is the email setup application for your country thats isn't working properly.
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Last edited by BPresentacion : 06-22-2011 at 07:13 AM.
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Old 06-22-2011, 07:19 AM   #5 (permalink)
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Default Re: Email Setup Does not Respond

Don't update just the Setup app. Update your entire OS through Desktop Manager or AppLoader (found within DM). I (and many others) tried the wireless update of the Setup app and it caused havoc. In the end I had to do a wipe/reload through DM anyway.
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Old 06-22-2011, 09:49 AM   #6 (permalink)
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Default Re: Email Setup Does not Respond

@Dubdub: I have. Thanks anyway
@BPresentacion: Thank you, I will go through it.
@rambo47: Thank you. I thought of an update too, but I have not been able to do that. The internet access I have keeps failing me.
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