People,

I have a Bold 2 (9700) BB and having issues with the Email. The Email Setup no longer responds. Once I select "Email Accounts" it no longer opens for me to see the "Internet Mail Account" section.

Please kindly assist.

It is running on OS 6.0

Do you have a BB dataplan active on your account? If so, then resend the service books and do a battery pull.

If not, contact your cell carrier and add one.

This question has already been asked to many times.

Look here: Email Setup application wont work

BIS/BES has nothing to do with this problem. It is the email setup application for your country thats isn't working properly.

Don't update just the Setup app. Update your entire OS through Desktop Manager or AppLoader (found within DM). I (and many others) tried the wireless update of the Setup app and it caused havoc. In the end I had to do a wipe/reload through DM anyway.

@Dubdub: I have. Thanks anyway
@BPresentacion: Thank you, I will go through it.
@rambo47: Thank you. I thought of an update too, but I have not been able to do that. The internet access I have keeps failing me.