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Old 06-23-2011, 12:47 AM   #1 (permalink)
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Hi
I have a blackberry bold 9000 I want to set up email but there is no setup icon
wizard if I try via alternative it says I need permission from enterprise server this is a private phone and always has been
any help appreciated
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Old 06-23-2011, 06:44 AM   #2 (permalink)
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Default Re: No email setup icon

Do you have an active BlackBerry Data Plan?
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Old 06-23-2011, 07:48 PM   #3 (permalink)
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Default Re: No email setup icon

umm no have a BYO phone plan with telstra
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Old 06-23-2011, 07:50 PM   #4 (permalink)
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Default Re: No email setup icon

You must have a BB dataplan for email, BBM, maps and all other RIM related services. No way around it.
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Old 06-24-2011, 02:57 AM   #5 (permalink)
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Default Re: No email setup icon

Hi

I have just discovered this after standing a telstra que for 20mins and then being told I have to make an appointment to see a technician and pay for the appointment!!!!
I went to JB Hi Fi the guy was extremely helpful spending almost an hour to sort it all out only to tell me I have to pay an extra monthly amount to access email
I am pretty p off as telstra market their BYO plan as being able to access data which is apparently free on any other phone except blackberry!
Roll on September and I will get an iphone 5 I intend to complain to the telco ombudsman as in my opinion telstra is breaching contract
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Old 06-24-2011, 07:09 AM   #6 (permalink)
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Default Re: No email setup icon

Ok. Good luck.
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Old 06-24-2011, 09:38 AM   #7 (permalink)
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Default Re: No email setup icon

Let us know how that works out for you.
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