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Old 07-01-2011, 02:01 PM   #1 (permalink)
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Default Hotmail problem......help!

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I have a new BB Bold. I use the internet browser on it to access hotmail.
My previous phone, a World Edition, this worked fine.
On my new Bold, I can log into my hotmail via the browser, but it doesn't display the inbox properly. It shoes the mail icon, but doesn't display the subject text. If I click on it anyway, it goes into the message, but doesn't actually display the text from the message.

I then tried clicking the 'PC' link at the bottom, which I guess takes me to the PC (vs mobile) version of hotmail, and it displays the subjects properly in the inbox, but the messages themselves still don't show the contents, instead just a blue line accross the screen.

What am I doing wrong??? Help!!!
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Old 07-01-2011, 02:06 PM   #2 (permalink)
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Default Re: Hotmail problem......help!

Did you try setting it up in BIS?

Which browser do you have selected - hotspot by any chance?

And which Bold do you have, as there are several different versions? Please update your profile to include the model number, not the nickname.
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Old 07-01-2011, 02:10 PM   #3 (permalink)
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Default Re: Hotmail problem......help!

It is a Bold 9780. I use the browser that has the the icon that looks like a globe with a yellow arrow going around it.
My phone is through work, and they get the phones from Bell Canada, honestly that's all I know. With an older BB I had (forget the model), and a World Edition I had up until a couple weeks ago, the browser displayed hotmail just fine with no special setup that I am aware of.
Thanks for any help!!

Oh, I had never heard of BIS before googling the last few days about this issue. So unless it is automatically through work, I have no idea if I am setup on a BIS or BES, etc.

Last edited by GIBSON00 : 07-01-2011 at 02:11 PM.
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