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Old 07-04-2011, 09:29 AM   #1 (permalink)
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Default BB 9780 Email issues

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Hi Y'all,
I've got a problem with emails on my 9780. It was working fine, until I removed my SIM and inserted it into another BB device. When I put my SIM back into my device, it couldnt rec'v and send emails. I tried setting up my account again, but I'm told to "move my email accounts to receive emails to my new device". It tells me to insert my password, which I do. Message pops up saying the password has been verified. Then that's it. It just then has the option of returning to setup options.

I go to my Messages folder and its tells me that no message services has been configured and it all starts again.

Can anyone help me with this please.
Thanks
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Old 07-04-2011, 10:34 AM   #2 (permalink)
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Default Re: BB 9780 Email issues

Did you register the other device with BIS and were able to send and receive email on it?

If dso, then log onto the carrier's BIS site and enter the PIN and IMEI of the 9780, resend the service books and do a battery pull. If that doesn't work, then reregister the device via the host routing table.
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Old 08-03-2011, 04:26 PM   #3 (permalink)
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Default Re: BB 9780 Email issues

I changed my sim card and I could not recieve any e-mails, and I was told to move my email account which I did but still have the same problem.
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