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Old 07-07-2011, 03:20 PM   #1 (permalink)
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Default UMA gone since update :(

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Hi folks,
I updated my BB Torch via the BB software suite and since then the UMA has dissapeared and basically makes my phone useless.

I live in the middle of nowhere with no mobile phone signal but with UMA I could call and send/recieve texts, since the update UMA is no longer on my phone


Any advice please. ?
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Old 07-07-2011, 05:06 PM   #2 (permalink)
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Default Re: UMA gone since update :(

Try this. Do a hard reset on the BlackBerry. That is, with the power on, remove the battery for at least 30 seconds. If you've already done that, do it again for a couple minutes. Also, do a full off power cycle on your modem and router. Then try. Hopefully that will shake out whatever is boogered, on either the BlackBerry, or the router.

If that doesn't do it, call your service provider customer service, see if it is a problem on their end. That would be my guess if you can't solve it on your end with the resets. And out of curiosity, how long has it been going on since you did the upgrade? (EDIT: And hopefully that BlackBerry isn't your only phone within miles.)
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Last edited by aiharkness : 07-07-2011 at 05:08 PM.
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