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Old 07-15-2011, 07:22 AM   #1 (permalink)
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Default Error message help

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Apologies if this has been dealt with elsewhere. I'm new here and am sure that I've missed something this obvious along the way.

Several times a day my BlackBerry Bold locks up and then, a few minutes later, displays the message:

Uncaught Exception:
not responding;process terminated

How can I stop this happening? It is very annoying to be midway through something and then have to start all over again because this happens.
Old 07-15-2011, 08:20 AM   #2 (permalink)
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Default Re: Error message help

There are several different "Bold" devices. Which model # do you have?

1st step to take if device is having problems? - BlackBerryFAQ

Most "Uncaught Exception" errors are hard to diagnose. If the above doesn't fix, you may have to reload your OS to fix. See what others say but first you should do a backup of your device to preserve your data.
The Search tool and BlackBerryFAQ answer many questions.
Old 07-15-2011, 03:26 PM   #3 (permalink)
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Default Re: Error message help

What did you do just before this happened the first time?

In most cases it is an incompatible theme or app or a corrupt file. Try removing the last app or theme you installed and see if that works.
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