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Old 07-15-2011, 10:06 AM   #1 (permalink)
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So I had some BB Curve 8350i from Nextel that were company phones and I sold them. The purchaser called and said one of the ISN's were owned by a personal account in Alabama. How does that work? We are a company in Michigan and owned the phone. I don't know what to tell the guy. How does that happen and can someone please help me? Thank you in advance.
Old 07-15-2011, 10:53 AM   #2 (permalink)
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Default Re: ISN Help for 8350i

You should get the BB back from him and refund his money until you straighten it out. Perhaps the previous user activated it on a personal account. In either case the device won't work until you sort this out.
Old 07-15-2011, 10:55 AM   #3 (permalink)
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Default Re: ISN Help for 8350i

I believe you mean ESN.

I would call Nextel and tell them to remove those ESN numbers from your account.
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