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Old 07-15-2011, 10:38 PM   #1 (permalink)
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Unhappy error 507 after trying to load OS and lost internet connection

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hello, im new in this forum and im trying to find a solution to this, i was trying to load the OS to my BB 8520 when i lost connection to the internet on my laptop, so it got interrupted, so when i tried to continued it wouldnt load and laptop wouldnt recognized my blackberry, it said hardware not recognized, but a few minutes before that while it was doing the update it did recognized the bb pin and all that, so i took it to my phone company and another place too as well, to try to get it fixed and both places said phone is dead cuz computer lost connection while loading bb OS software, so is that true? is my blackberry completely dead? nothing i cant do? thanks in advance.

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Old 07-16-2011, 09:28 AM   #2 (permalink)
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Default Re: error 507 after trying to load OS and lost internet connection

You will need to wipe the device with Jl_cmdr (see the FAQ) and reload the OS.

Error 507 means no OS on the device
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