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Old 07-18-2011, 03:51 PM   #1 (permalink)
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Default blackberry doesnt erase data

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Blackberry curve issue?
I have a blackberry curve 9300 curve, and want to erase my email settings from it but when i go to email options doesnt show any of my emails to me!
I wiped my cellphone 3 times and reinstalled a new Operating system but it is still loading my emails on this blackberry!
what to do to erase my email settings or how to reinstall a fresh OS like factory fresh?
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Old 07-18-2011, 03:54 PM   #2 (permalink)
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Default Re: blackberry doesnt erase data

When you do the OS upgrade, are you selecting the backup and restore option?

Also, delete the accounts from your BIS account.
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Old 07-18-2011, 04:15 PM   #3 (permalink)
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Default Re: blackberry doesnt erase data

have you tried doing a "hard reset"..wipe the device entirely.

1. Access the Options menu.
2. Click Security or Security Settings. You may have to select General Settings and select Menu
3. Choose Wipe Handheld.
4. You will be asked to input the word you see on the screen, usually 'blackberry'. It will then begin wiping your handheld
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