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Old 07-25-2011, 10:23 PM   #1 (permalink)
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Default Blackberry 9700

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I need HELP like asap.

1. I plug it in wall, and its turn off. The red light stays on, unile I hold the power buttom.

2. So I think I need to update it, I do that. Now it won't turn on..

Please help me!
Old 07-26-2011, 07:45 AM   #2 (permalink)
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Default Re: Blackberry 9700

Did you drop it or get it wet?

Did you let the battery run below 20% more than a few times? Sounds like a bad battery. Try a new OEM battery made for the 9700, not a cheap eBay knockoff.
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Old 07-26-2011, 02:07 PM   #3 (permalink)
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Default Re: Blackberry 9700

Go to a Rogers store and see if they will let you try one of their batteries. If your BlackBerry powers on with a different battery you know what the problem is.
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