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Old 07-31-2011, 04:18 AM   #1 (permalink)
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Default All types of errors; trying to reload OS

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Hey guys. I have done some extensive research all over this forum among others, and have tried possibly every fix, but it doesn't seem to be working. The problems that I am encountering are the errors 507/561 on the BB screen, as well as some problems with connecting to my BB.

First of all, I have tried wiping with a lot of programs. These programs include JL_cmder, BBSAK, and Crackmem. After wiping, I have tried installing both OS5 and OS6 using Desktop Manager, as well as straight through the AppLoader. However, when it is nearly finished updating, it says that "Application Loader is unable to connect to your device", listing out a bunch of things that I should do. I have followed all of those steps as well, but to no avail.

Also, I have tried it with and without batteries, tried to reinsert it at the "device initialization phase..." etc. But it says it's unable to connect at about the "updating applications" part.

I'm not able to return it, and it is no longer covered under warranty. Any ideas?

My provider is Telus and I'm using the Blackberry Bold 9700.

Last edited by steevonT : 07-31-2011 at 04:19 AM.
Old 08-01-2011, 07:09 PM   #2 (permalink)
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Default Re: All types of errors; trying to reload OS

Your details are missing on how and exactly what you are attempting to do and why. If your on a BES server the 561 error may be associated with send issues. The 507 error indicates an OS function/loading error.

How are you connected and are you using the original Data cable?

So the suggestion is to do the following,
Download the OS for your model phone
Load it to the PC and install
Connect the BB with a fully charged battery
Using either BBSAK or JL_cmds wipe the phone.
Using BBSAK reload the OS
Do not rush and make sure the battery is NOT removed
Do not attempt to load any third party apps just basic load for a while.

Test the BB
If it works then your all set if not then it could be a defective BB

Desktop Manager will not connect/detect my BB

Other info

If a JVM 507 error appears on the BlackBerry® smartphone, connection to the BlackBerry Desktop Software on a Mac computer might take up to 10 minutes. A standard PC may be less.

In the bottom left corner of the BlackBerry Desktop Software, the message Waiting for device to start appears. Keep the smartphone connected. After a number of minutes, the smartphone will display an hour glass followed by a prompt in the BlackBerry Desktop Software to select an update.

BlackBerry Device Software must be supported on the smartphone in order for updates to the smartphone using software loading over the wireless network. Earlier versions than BlackBerry Device Software are not supported for upgrade or reload using software loading over the wireless network. Upgrades must be wired.
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