Hi all--

I have been a blackberry user for a LONG time and recently [past month to month and a half], my bbm has been regularly crashing due to random errors...I'll be opening a bbm message or about to send one, I get the hour glass, it hangs for 30 seconds to 1 minute, then goes back to the home screen and says "uncaught exemption: net_rim_bb_messaging_app (#X)" and then sits there.

Sometimes I'm able to go back into the conversation and start it back up, but other times I am unable to access the conversation itself, BBM at all, or the SMS conversation that I may have been having before. I've backed up, reloaded OS, I'm on the latest BBM version [it has happened with the last 2 versions as well], and I'm at a total loss for what to do.

It's extremely annoying as oftentimes the battery-out reset is the only thing that will correct it, and then it will randomly reappear 30 minutes to several hours later in a new conversation.

I'm sure I'm not the only one experiencing this, but I checked the search archives and couldn't come up with an answer besides reloading the OS. Please HELP!!!!

Thank you in advance!

What OS are you using? What version of BBM?

What did you do just before t started happening?

Uncaught exceptions are really tough to troubleshoot as they can be caused by so many things. They can usually be attributed to a corrupt file or incompatible app or theme. In this case, it could be a bad install of BBM.

If you have not done so already, try a battery pull to see if that helps. You might also try installing another version of BBM.

OS 5.0.0.979, newest version of BBM [but it happened with the last version as well], as well as the last version of the OS. I'm at a loss for words. I run very few apps, haven't really downloaded anything at all to set off something. Already reloaded OS. Battery out resets repeatedly. Log clear regularly. It's getting infuriating.