BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-02-2011, 04:12 AM   #1 (permalink)
New Member
 
Join Date: Aug 2011
Model: 3G
PIN: N/A
Carrier: Telus
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Phone randomly shutting down all of the time after updating to OS 6.0!

Please Login to Remove!

For the past 3 weeks my phone has been shutting down whenever it feels like it. A message appears on the screen that says, "battery too low for radio use. Phone shutting down." This happens when my phones battery is at 30% 10% and even happened at 70% recently. When this happens my phone completely shuts down and will NOT start back up past the start up screen until I charge it again. I was told this was happening because I didn't make the upgrade from OS 5.0 to OS 6.0, so I did the update. After doing this my phones battery only lasts two hours, and it STILL shuts down whenever it feels like, only it no longer shows me the message, "battery too low for radio use. Phone shutting down." It just completely shuts my phone down. Approx. 50 percent of the time this happens, it shuts my phone down completely and will start up with no problems right after. But the other 50 percent of the time my phone will NOT start back up, once again I have to charge it for it to start. Please, HELP!

Last edited by katieeg : 08-02-2011 at 04:26 AM.
Offline  
Old 08-02-2011, 11:25 AM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,045
Post Thanks: 52
Thanked 305 Times in 293 Posts
Default Re: Phone randomly shutting down all of the time!

I have heard of similar situations when the battery doesn't fit perfectly snug against the contacts. If the battery overheated during charging or roaming and swelled, it can deform just enough to make it fit improperly. Placing a paper shim along side the battery directly opposite the contacts has fixed this for some folks. Just a skinny strip of a business card should do it.

A replacement battery is another option. If the battery is damaged internally you might not have a choice. Try the paper shim trick first though.
Offline  
Old 08-02-2011, 06:10 PM   #3 (permalink)
New Member
 
DanZad's Avatar
 
Join Date: Aug 2011
Location: Malta
Model: 9520
OS: os5
PIN: N/A
Carrier: o2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The Battery usually drains because of heating or onli if there are 'open' apps which the user didn't close after using. You can close these apps, such as the radio by pressing and holding the option button (the button with the BB logo). After pressing, a bar should appear with the opened apps. Just select these and close them. If the problem is due to overheating just select the 2g network instead of the 3g network. Hope This message was useful.
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-19-2011, 04:48 AM   #4 (permalink)
New Member
 
Join Date: Apr 2011
Model: 8250
PIN: N/A
Carrier: email
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Phone randomly shutting down all of the time!

I still have this similar problem with my BB.. I've tried all your options and it dint work for me.. Will a new battery solve this problem?
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-19-2011, 08:13 AM   #5 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,761
Post Thanks: 16
Thanked 504 Times in 490 Posts
Default Re: Phone randomly shutting down all of the time!

Maybe. If you possibly (or maybe you even know) you got the BlackBerry wet, you need to deal with that. If so, see blackberryfaq.com.

Otherwise, try to borrow a battery first, for test, before spending any money. If you do buy a battery, buy a genuine BlackBerry battery from a reputable source. You don't have to pay full retail price, but don't buy the cheapest, either.
Posted via BlackBerryForums.com Mobile

Last edited by aiharkness : 08-19-2011 at 08:15 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Phone randomly shutting down all of the time!
Thread Thread Starter Forum Replies Last Post
JVM 102 Error on TMO 9700 std 5.0.0.330 firmware phrider General 9700 Series Discussion - Bold 2 12 11-20-2009 10:55 AM
BES server that was configured at another site seems to require that site to work mannyp BES Admin Corner 7 07-05-2007 09:48 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.