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Old 08-09-2011, 09:19 AM   #1 (permalink)
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Default BBM messages being charged as a text message

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Hi to the forum
I recently started using BBM as its now included in my plan, however, my last bill was about 100, when i queried this with voda they said the extra usage was text messages. I told them i only use BBM. The guy then said it was possible i may linked my text contacts with my BBM contacts and thats why i was getting charged for a text, he then went on to tell me theres a box i have to uncheck in BBM options. Has anyone else had this problem?
I feel completely ripped off!!
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Old 08-10-2011, 10:00 AM   #2 (permalink)
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Default Re: BBM messages being charged as a text message

Are you adding peoples pins or numbers, the bbm pins are free to use with bbm messanger but you can also add contact mobile numbers and text though bbm ive done it once you should have had a warning saying it may charge you x
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Old 08-26-2011, 11:49 AM   #3 (permalink)
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Default Re: BBM messages being charged as a text message

I think this has happened to me too. I am on virgin media and two days ago my contract got suspended as they said i had gone over by 70. I checked my balance and i still had 200+minutes, 1gb internet and unlimited virgin to virgin minutes, but 0 texts (i have 3000 per month). So that means that they're suggesting that i have used 3000 texts in 18 days and then used more and gone over by 70. Then i thought to myself well I use bbm constantly and wondered if they're accidentally registering my bbm messages as SMS. Please get back to me if this is what happened to you as I'm extremely stressed right now! Thanks, Lily x
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Old 08-26-2011, 12:14 PM   #4 (permalink)
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Default Re: BBM messages being charged as a text message

As noted above, are you adding people to BBM using the phone number? That will result in SMS charges.
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