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Old 08-20-2011, 01:01 PM   #1 (permalink)
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Default bb curve will not connect to wifi

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In the past after getting on wifi the bb would redirect me to a browser or the security page once I was connected, now it says I am connected but will not redirect me and I cannot actually get on the net and when I check my network options it says not connected. Have been through bb help on phone. No success. Overseas and need net! Help
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Old 08-20-2011, 02:03 PM   #2 (permalink)
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Default Re: bb curve will not connect to wifi

It may be your carrier deleted the WIFI access if you do not have a blackberry data plan. If you have one, make sure it is working where your at. Call the carrier.

If your using a different SIM for travel it may be the issue if it's not your normal carrier.
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Old 08-20-2011, 03:22 PM   #3 (permalink)
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Default Re: bb curve will not connect to wifi

Sounds like the BlackBerry is not automatically redirecting to the hotspot login screen. I would open the browser and look for the pre-installed Wi-Fi Hotspot Login bookmark, or similar, depending on OS version.
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Old 08-20-2011, 04:15 PM   #4 (permalink)
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Default Re: bb curve will not connect to wifi

Thanks. Aiharkness I'm not sure how to find hotspot login bookmark, been paying with options.. Can you help?
On same sim, has worked OS first few days now not at all. Didn't know I would need a data plan.. Would not have got a bb if I realised:( the fact it did before makes me hope I can avoid paying for free wifi
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Last edited by beckbb : 08-20-2011 at 04:25 PM.
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Old 08-20-2011, 04:23 PM   #5 (permalink)
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Default Re: bb curve will not connect to wifi

Thanks
Aiharkness I am not sure how to get to the login bookmark.. Been playing with options. Any ideas?
I don't have a data plan and am using same sim. Would not have got a phone that makes me pay for free wifi if I knew. But have got on OS initially which gives me some hope
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Old 08-20-2011, 04:24 PM   #6 (permalink)
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Default Re: bb curve will not connect to wifi

You may or may not need a blackberry data plan for wifi. Depends on the carrier. As wifi was working, I assumed you do not have that limitation. But if that is the issue, then there is no getting around it, at least not that I've read.

To find the wifi login bookmark, if you have it, scroll through the preinstalled browser bookmark folders and look for one labled WiFi Services. It will be a separate folder from BlackBerry Bookmarks..... If you have it.
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Old 08-20-2011, 04:59 PM   #7 (permalink)
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Default Re: bb curve will not connect to wifi

I selected hotspot browser in browser and in options, still no joy.
Also inserted different sim and no luck
Other ideas? Did I do that correctly?
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Old 08-21-2011, 02:44 AM   #8 (permalink)
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Default Re: bb curve will not connect to wifi

Anything else I can try? How can my provider help it seems to be a phone issue?
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Old 08-21-2011, 02:47 AM   #9 (permalink)
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Is there anything else I can try? Could my provider help, it seems to be a phone issue?
Thanks
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Old 08-21-2011, 05:47 AM   #10 (permalink)
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Default Re: bb curve will not connect to wifi

WiFi requires the proper Service Books.

The Service Books are pushed to the device by the carrier once you have the proper BlackBerry Data Plan.
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Old 08-21-2011, 10:11 AM   #11 (permalink)
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Default Re: bb curve will not connect to wifi

OK. Just seems crazy to pave to pay for free wifi. I don't know if roaming net or data plan will cost more.
I think I will throw this phone away and get something android that will work. Will recc other ppl not get bb's.
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Old 08-21-2011, 10:18 AM   #12 (permalink)
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Default Re: bb curve will not connect to wifi

Ok .....

Good luck.

Once you understand how the device works, it's actually quite simple.

But get a device that is easier for you to understand.

Last edited by Motorcycle Mama : 08-21-2011 at 10:20 AM.
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Old 08-21-2011, 10:22 AM   #13 (permalink)
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Default Re: bb curve will not connect to wifi

Carriers are always looking for ways to make more money. How long before the Android carriers do the same?
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Old 08-21-2011, 10:52 AM   #14 (permalink)
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Default Re: bb curve will not connect to wifi

It has been pointed out before, but I'll repeat: BlackBerrys are intended to be used with a BlackBerry data plan. The BlackBerry services are the whole point. Like it or not, that's the way it is. And WiFi is not meant to substitute for mobile network data; it is backup, and also faster data when needed and available (as well as UMA for some).

BlackBerrys are different.
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Old 08-21-2011, 01:53 PM   #15 (permalink)
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Default Re: bb curve will not connect to wifi

Quote:
Originally Posted by beckbb View Post
In the past after getting on wifi the bb would redirect me to a browser or the security page once I was connected, now it says I am connected but will not redirect me and I cannot actually get on the net and when I check my network options it says not connected. Have been through bb help on phone. No success. Overseas and need net! Help
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Which Curve Model do you have? Please update your profile with the correct model number. there are several, beginning with the 8300 series up to the 9300 series and each is different.
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Old 08-21-2011, 02:24 PM   #16 (permalink)
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Default Re: bb curve will not connect to wifi

Seems a lot of people want blackberry services but dont understand they need a blackberry data plan......even when told.
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Old 08-21-2011, 05:09 PM   #17 (permalink)
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Default Re: bb curve will not connect to wifi

Quote:
Originally Posted by beckbb View Post
Thanks
Aiharkness I am not sure how to get to the login bookmark.. Been playing with options. Any ideas?
I don't have a data plan and am using same sim. Would not have got a phone that makes me pay for free wifi if I knew. But have got on OS initially which gives me some hope
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You are mistaken in thinking that having a blackberry means you have to pay for free wifi.

If the wifi service you are using is free it will remain so.

How you access that wifi may be different, either Voda requires you to have a data plan or maybe the free wifi you are trying to access has a poor signal or such like and wont redirect you.
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Old 08-21-2011, 06:25 PM   #18 (permalink)
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Default Re: bb curve will not connect to wifi

A lot of carriers delete the WIFI service books to prevent access unless you have a Blackberry data plan.

So free yes but the access software must be on the device even a regular smart phone. It wont be long before carriers figure out how to charge for every thing users want and are willing to pay for.
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Old 08-22-2011, 08:17 PM   #19 (permalink)
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Default Re: bb curve will not connect to wifi

You keep posting the same question and either you dont like the answers or dont understand what is being stated. Either way it's about time to give up!!

You need a blackberry data plan period!
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Old 08-23-2011, 01:48 AM   #20 (permalink)
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Quote:
Originally Posted by tsac View Post
You keep posting the same question and either you dont like the answers or dont understand what is being stated. Either way it's about time to give up!!

You need a blackberry data plan period!
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