Unable to update software from Desktop Manager
I have a BB Bold 9780 and when I connect to BB Desktop Manager I'm informed that I have a new update.
The software version I am using is 6.0 Bundle 2391
The update available is 6.0 Bundle 2647.
It is true to say that all I know how to do is 'click update' - which I've done, but then I get an error 'Handheld Application Loader Wizard has encountered a problem and needs to close.We are sorry for the inconvenience.' I don't understand the software lingo, so if someone can tell me in layman terms how I can go about resolving this issue please, I'll be very grateful.
Also, when I click in to the report on the error it says 'AppName: loader.exe AppVer: 22.214.171.124 ModName: loader.exe
ModVer: 126.96.36.199 Offset: 0015a360' - not sure if that is of any use to anyone lol - but I would appreciate some help. Thanks
Re: Unable to update software from Desktop Manager
Download the update and install it on your PC then try using DM.
|All times are GMT -5. The time now is 01:57 AM.|
Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.