BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-09-2011, 12:11 AM   #1 (permalink)
New Member
 
Join Date: Sep 2011
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry BB Desktop 6.1 frozen while "initializing new device" - Curve 8330

Please Login to Remove!

I've got old Blackberry Curve 8330 with Verizon and Vista Business PC. I have upgraded my BB to latest Boost Mobile OS 5.0, no issue there (done by deleting vendor.xml file of course)

I cannot seem to make Desktop Manager 6.1 "initialize new device". It is simply stuck on the following popup:

"You have connected a new Blackberry device. Initializing device..."

I have searched many forums on the internet, and the the only recommended solutions I can find to it is deinstall and reinstall DM, manually update Blackberry USB drivers, change USB cable and ports which I have done many times to no avail.

One thing that has worked however: creating new Vista Profile and using DM there worked w/o hitch. However this profile does not have Outlook 2003 cilent profile (not sure if this is an issue). Also, I cannot simply abandon all my Vista profile customizations simply because BB DM does not work.

There must be a way to trouble shoot this issue, or at least interpret what exactly is happening (for example using DM dektop logs, can anybody understand them?)

If anybody has any constructive idea on how to proceed or what to do please help. I cannot just accept the fact that there is no way determining step by step what exactly is happening and where the problem lies!

Last edited by jackmk : 09-09-2011 at 12:15 AM.
Offline  
Old 09-09-2011, 09:48 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,402
Post Thanks: 43
Thanked 595 Times in 588 Posts
Default Re: BB Desktop 6.1 frozen while "initializing new device" - Curve 8330

Not that this is much help but the only thing I found searching RIM was a possible issue with multiple profiles or one that is corrupted. You might try using a profile that did work before. The other issue is normally switching devices is what is used to replace a BB. it may be that DM thinks the device is new and is attempting to avoid the profile shown on DM.
As i said not much to go on and RIM has no direct info that I can find.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 11-06-2011, 05:01 PM   #3 (permalink)
New Member
 
Join Date: Nov 2011
Model: 9700
PIN: N/A
Carrier: T-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BB Desktop 6.1 frozen while "initializing new device" - Curve 8330

What worked for me - I've been hung up with my Bb before due to my password. I disconnected my bb mid-"initializing freeze" then shut down bds. Next, I just went to Options/Password and disabled my password. Then I reconnected my Bb and launched bds 6.1 again it initialized immediately that time.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BB Desktop 6.1 frozen while "initializing new device" - Curve 8330
Thread Thread Starter Forum Replies Last Post
Losing Call Logs, SMS or Emails? Optimize your BB! How To Setup for max free memory! John Clark BlackBerry Help 1620 12-31-2012 07:43 AM
WTB Verizon BB Curve 8330 JGrauman Buy Sell Trade 2 07-13-2009 06:31 PM
palm desktop data to BB curve? andmohin General 8300 Series Discussion - Curve 9 10-28-2008 02:20 PM
BB curve 8330 for sprint, all black or black and grey? demonte General 8300 Series Discussion - Curve 3 05-21-2008 02:33 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.