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Old 09-19-2011, 12:32 PM   #1 (permalink)
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Default Activating work's OWA e-mail on BlackBerry

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I have no problems accessing my work e-mail via OWA and I would rather not have access to work e-mail if I have to get BES policies onto my device. With that said, I've been looking at this to set up a mail account via OWA. After using this guide to verify the self explanatory steps in adding an e-mail account on sprint.blackberry.com, I get the following message "An error occurred during email account validation. Please check your information and try again. If the error persists please contact your System Administrator." Am I using the wrong settings somewhere or does my work need to create a profile in the system somewhere to allow me to access OWA on by BlackBerry this way?
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Old 09-19-2011, 12:52 PM   #2 (permalink)
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Default Re: Activating work's OWA e-mail on BlackBerry

It's possible that your company is blocking BIS from properly integrating your OWA account.
In BES environments, this isn't uncommon.

Check with your IT department to see if there are any restrictions in place which prevent you from doing what you are trying to do.
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Old 09-19-2011, 01:18 PM   #3 (permalink)
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Default Re: Activating work's OWA e-mail on BlackBerry

Thanks for that! Guess that pretty much confirms it for me.
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