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Old 09-19-2011, 07:46 PM   #1 (permalink)
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Default BBM problem

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I'm recently having a problem with my messenger, I've sent texts to one of my contacts but they don't get delivered, they have a check mark next to the message but no notification that it's been delivered.

Also a couple of days ago I recently a BBM message from one of contacts and it reads as follows:

062345877#REP: Broadcast this and your BBM will get repaired this is working.Blackberry Messenger hasn't been working because you need to upgrade your software. Broadcast this number 556322589710 and your software will upgrade on its own.

Anybody know what this means, all my software is up to date.
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Old 09-19-2011, 07:48 PM   #2 (permalink)
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Default Re: BBM problem

That message is bogus SPAM. It is not related to your issue.

Are you sending "texts" or BBM messages?

Is BBM working with other contacts?
Is that contact's BBM working with THEIR other contacts?
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Old 09-19-2011, 07:50 PM   #3 (permalink)
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Default Re: BBM problem

Sorry What I meant was BBM messages and I'm receiving BBM Messages from my contacts but my messages are not getting delivered.
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Old 09-20-2011, 01:03 AM   #4 (permalink)
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Default Re: BBM problem

check if you have load balance from your GSM provider.
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Old 09-28-2011, 05:47 AM   #5 (permalink)
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Default Re: BBM problem

when i restart my phone i recived this msg :blackberry messenger has been denied the wi-fi permission ...and after that i m not able to use bb messenger..some 1 plz help me to solve prob ...now when i m trying to open bbm i m getting this error :UNCAUGHT EXCEPTION: JAVA.LANG.NULLPOINTER EXCEPTION
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Old 09-28-2011, 06:36 AM   #6 (permalink)
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Default Re: BBM problem

First, do you have a BlackBerry data plan on our account? You need that even for WiFi with most carriers as the BlackBerry data plan gets you the service books that enable things like BBM over WiFi.

Once you get uncaught exception errors you usually have to wipe/reload the OS. Bogus themes, third-party apps, and corrupted contacts/calendar events are often the cause.
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Old 10-03-2011, 10:39 AM   #7 (permalink)
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Unhappy Blackberry Messenger dont work

does anyone know how to get blackberry messenger to work? iv had my blackbery for a few weeks and it wont work iv added people but it just dont work HELP please
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Old 10-03-2011, 10:58 AM   #8 (permalink)
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Default Re: BBM problem

Do you have a BlackBerry Data Plan on your account?
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