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Old 09-22-2011, 05:59 AM   #1 (permalink)
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Default please some one help

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All menu icons disappeared from my screen.
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Old 09-22-2011, 06:22 AM   #2 (permalink)
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1st step to take if device is having problems? - BlackBerryFAQ
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Old 09-22-2011, 08:20 AM   #3 (permalink)
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I have tried pulling out the battery but it did not work I also dothe ressetting also did not work
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Old 09-22-2011, 08:21 AM   #4 (permalink)
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Default Re: please some one help

Do you have an 8830 or another model BB?
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Old 09-22-2011, 08:32 AM   #5 (permalink)
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Default Re: please some one help

Try changing themes.

Also, this is a duplicate of thread lost icons
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Old 09-22-2011, 08:45 AM   #6 (permalink)
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I have 8830
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Old 09-22-2011, 08:45 AM   #7 (permalink)
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Default Re: please some one help

Follow devnull's advice
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Old 09-22-2011, 08:47 AM   #8 (permalink)
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I hv tried that
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Old 09-22-2011, 08:57 AM   #9 (permalink)
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Thanks.but there is any other way around it let me know.
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Old 09-22-2011, 08:58 AM   #10 (permalink)
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Does the screen show anything?
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Old 09-22-2011, 08:59 AM   #11 (permalink)
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Just blank
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Old 09-22-2011, 09:03 AM   #12 (permalink)
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Default Re: please some one help

OK, you said your icons were gone, which is different than totally blank.

Did the BlackBerry get wet or was it dropped or damaged? Do any lights come on when you put the battery in.
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Old 09-22-2011, 09:06 AM   #13 (permalink)
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Sorry for that mixed up not blank but icons gone
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Old 09-22-2011, 11:22 AM   #14 (permalink)
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Default Re: please some one help

Is there a small lock icon in one of the corners?
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Old 09-22-2011, 03:29 PM   #15 (permalink)
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No there is none
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Old 09-22-2011, 04:39 PM   #16 (permalink)
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Default Re: please some one help

Did you do anything just before the icons disappeared? Maybe add or remove an application?


Also, see the following RIM Knowledge Base article.

KB18791-Icons are missing or appear to be deleted from the Home screen of the BlackBerry smartphone
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Last edited by devnull : 09-22-2011 at 05:14 PM.
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Old 09-22-2011, 05:49 PM   #17 (permalink)
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I hv not remove or add any app
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