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Old 09-23-2011, 07:43 AM   #1 (permalink)
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Default How do I Disable Password and Security Timeout settings on BB 8310

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Hello to all, I need help as to how I can disable the password and security timeout settings on my BB 8310 under options, security, general settings. Both settings have a small red padlock displayed next to them and will not allow me to change the settings. Please help, thanks in advance.
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Old 09-23-2011, 07:56 AM   #2 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

Is your 8310 on a corporate BES account?
Or is this your personal device you bought used, and has an IT Policy on it from a previous owner?
Check your Options > > Security > General Options screen. At the bottom, what is listed in the section of **services**?
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Old 09-23-2011, 08:43 AM   #3 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

Quote:
Originally Posted by JSanders View Post
Is your 8310 on a corporate BES account?
Or is this your personal device you bought used, and has an IT Policy on it from a previous owner?
Check your Options > > Security > General Options screen. At the bottom, what is listed in the section of **services**?
I bought it used for personal use. It has an IT Policy Name of 'New Standard User' from the previous user. There is no 'services' section under the General Settings screen. Thanks
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Old 09-23-2011, 08:51 AM   #4 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

You need to remove the IT Policy from the device.

Remove IT Policy - BlackBerryFAQ
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Old 09-24-2011, 07:08 AM   #5 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

Hey thanks a million it worked. The IT Policy has been removed.
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Old 09-24-2011, 08:39 AM   #6 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

You're welcome.
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Old 01-20-2012, 11:45 AM   #7 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

Hello to all, I need help as to how I can disable the password and security timeout settings on my BB 8310 under options, security, general settings. Both settings have a small red padlock displayed next to them and will not allow me to change the settings. Please help, thanks in advance.

Hello to all, I need help as to how I can disable the password and security timeout settings on my BB 8310 under options, security, general settings. Both settings have a small red padlock displayed next to them and will not allow me to change the settings. Please help, thanks in advance.

Last edited by anneshanbd : 01-20-2012 at 11:51 AM.
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Old 01-20-2012, 12:48 PM   #8 (permalink)
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Default Re: How do I Disable Password and Security Timeout settings on BB 8310

Read this thread from the top.
Pay special attention to post #4.
The question was already answered.
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