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Old 10-08-2011, 12:20 PM   #21 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

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Dub, glad you dont have the problem. As a BB user since the 90s, i have tried all the usual stuff. With all these posts, and all different carriers, it sure seems to be RIM, especially with and upgrade today. You seem to have some history with BB, perhaps you can find out some more info for us.
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Old 10-08-2011, 12:27 PM   #22 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

Quote:
Originally Posted by Dubdub View Post
As I said earlier, its working fine on AT&T in NH. No problems at all today.

Have you tried a battery pull and resent service books?
Yes -- did a battery pull and also re-sent service books. Also spoke to Rogers tech support -- no joy.
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Old 10-08-2011, 12:41 PM   #23 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

Quote:
Originally Posted by lkinsella View Post
Dub, glad you dont have the problem. As a BB user since the 90s, i have tried all the usual stuff. With all these posts, and all different carriers, it sure seems to be RIM, especially with and upgrade today. You seem to have some history with BB, perhaps you can find out some more info for us.
thanks

I don't have a "history" with RIM and this website is not connected with RIM at all. I am a volunteer and BB enthusiast, like every one else here.

What I know about the situation is what I read here.
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Old 10-08-2011, 01:05 PM   #24 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

As of 2:05PM ET it appears the situation is resolved. Have sent test messages and have been able to receive entire message.
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Old 10-08-2011, 01:55 PM   #25 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

I have a 9810 through AT&T, and all of my messages are still being trunacated due to size. They're the normal everyday messages tha I've been receiving. I'm also experiencing lots of lag with my device.
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Old 10-08-2011, 05:40 PM   #26 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

Sprint in NJ - no issues with truncation due to size.
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Old 10-08-2011, 09:56 PM   #27 (permalink)
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Default Re: Old Blackberry all new emails truncated. HELP

This was also posted on the RIM support forums.

Message truncated due to size - BlackBerry Support Community Forums

It was posted that the issue has been resolved. I did not experience this problem.
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