Originally Posted by rambo47
You need the previous owner to contact "3" and have the BlackBerry removed from the old account. Nobody but the previous owner who set it up can undo it.
Thank's for the reply, since i contacted 3 and they declined to do it, i received an activation email from blackberry, my phone then started showing the blackberry icon in the top right corner and the online registering service for virgin media IS no longer say's it's registered with another provider but say's i need to register the handset via email on the device. I can't do this though as on the device it only give's me the option to add a work email to the enterprise server?