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Old 10-12-2011, 11:27 AM   #1 (permalink)
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Unhappy BBM promblems :(

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Hi there.

I updated my BB Bold 9700 yesterday to 6,0,0,31 have no idea what its about. but it asked for it, so i did.

Since then, i have no Picture on my bbm contacts, and also, before when i send a msg on bbm, a D/R was shown, so i could se it was resived.

And NOW.. Nothing....

Hope Someone can tell me why, im such a dumbass with blackberry, but i wanna learn

Anita
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Old 10-12-2011, 11:44 AM   #2 (permalink)
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Default Re: BBM promblems :(

There is a BlackBerry outage, nothing you did.
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Old 10-12-2011, 02:33 PM   #3 (permalink)
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Default Re: BBM promblems :(

I think it's just bad timing on your part Anita. I have been running OS 6 on my 9700 for a while now with no apparent issues to me. I admit that I do not use BBIM all that often. I am aware that there is a "BlackBerry outage" issue, as JS refers to, that began to be experienced in North America today. Last bit of information I've heard was:
Quote:
The interruption began on Monday with an European core switch failure. The system failed to fail-over to a backup. The system was throttled to deal with the backlog of existing messages. The outage spread as messages bound for Europe began backing up in the queue in other regions.

BlackBerry has global teams working around the clock to stabilize the system resolve the issues. Currently, there are no known hardware failures in the North American data center. RIM plans to deliver all messages. Discarding messages to clear the backlog is not considered a solution at this time.
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Old 10-12-2011, 06:25 PM   #4 (permalink)
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Default Re: BBM promblems :(

The network seems to be coming back on line.
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Old 10-13-2011, 01:09 PM   #5 (permalink)
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Default Re: BBM promblems :(

Hi
I understand now RIM has restored its services. However I am having issues with bbm. i have the bold 9700 under a UAE network but I am currently in Toronto. I have a plan so I am able to bbm globally. Since the services have been restored I have been able to contact friends in europe and in UAE but I cannot msg any canadian blackberry phones. the msgs are being sent but never delivered. I am able to receive msgs from phones on canadian networks. Please help
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Old 10-17-2011, 01:36 AM   #6 (permalink)
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Angry Re: BBM promblems :(

Quote:
Originally Posted by czac View Post
Hi
I understand now RIM has restored its services. However I am having issues with bbm. i have the bold 9700 under a UAE network but I am currently in Toronto. I have a plan so I am able to bbm globally. Since the services have been restored I have been able to contact friends in europe and in UAE but I cannot msg any canadian blackberry phones. the msgs are being sent but never delivered. I am able to receive msgs from phones on canadian networks. Please help
same here!! my message is delivered but the recipient cannot read it but not to all the receipient only in one of my contact.
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