BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-17-2011, 12:45 PM   #1 (permalink)
New Member
 
Join Date: Oct 2011
Model: Curve
PIN: N/A
Carrier: Tesco
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Can't install DM or get online

Please Login to Remove!

Have BlackBerry Curve 9300 but can't install Desktop Manager. Am running Windows 7 & get "Application needs Visual C++ 2008" error message. I've tried to install it manually, and can't - Microsoft Troubleshooter says it's incompatible with my system. Phone also won't go online. Need phone as a PDA, so DM & online access vital. Please can anyone help? Thanks
Offline  
Old 10-17-2011, 12:55 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: Can't install DM or get online

For online access for your BB, you need a BB data plan. You can't use the Internet or email on the device otherwise.

As for the DM error, which version of Windows 7 do you have? do you have all of the latest updates installed? What version of DM are you trying to install?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
The Following User Says Thank You to Dubdub For This Useful Post:
ShaynaCat (10-18-2011)
Old 10-18-2011, 04:56 AM   #3 (permalink)
New Member
 
Join Date: Oct 2011
Model: Curve
PIN: N/A
Carrier: Tesco
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Can't install DM or get online

Thanks so much for replying - I have a data plan, but have never managed to connect with it. Am running Windows 7 Home Premium, and as far as I know it's up to date - security updates are auto-installed, and when I checked the MS site just now it invited me to move up to Pro or Ultimate, but didn't suggest a newer version of Home.

The DM version I'm trying to install is 6.1.0 B34 - not sure what the one from the installation's called (haven't got it to hand atm), but it didn't work, either.

Very grateful for your help
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Can't install DM or get online
Thread Thread Starter Forum Replies Last Post
Default Dublicate messages when trying to install app from DM.. giorgosh General 9000 Series Discussion - Bold 2 12-21-2009 07:49 AM
DM keeps wanting to upgrade OS after install spiderwv General 8300 Series Discussion - Curve 3 09-29-2008 04:42 PM
Help with theme install on DM with 8310! bbuser08 BlackBerry Themes 17 08-27-2008 09:54 PM
VZW DM 4.0.3.17- problem with calendar import to BB SteveMRose RIM Software 0 08-18-2008 02:02 PM

Lot of 3 Allen Bradley 1785-L40B Series C/D Rev H/G/B PLC-5/40 Processor Modules
$424.99
Lot of 3 Allen Bradley 1785-L40B Series C/D Rev H/G/B PLC-5/40 Processor Modules pictureMITSUBISHI MELSEC Q3ACPU PROGRAMMABLE CONTROLLER MODULE Q3A CPU FAST SHIPPING
$1499.87
MITSUBISHI MELSEC  Q3ACPU  PROGRAMMABLE CONTROLLER MODULE Q3A CPU  FAST SHIPPING pictureSCHNEIDER ELECTRIC TELEMECANIQUE TSXP 4712 TSX P4712 47 12 P47 PROCESSOR 47-10
$807.87
SCHNEIDER ELECTRIC TELEMECANIQUE TSXP 4712 TSX P4712  47 12 P47 PROCESSOR 47-10 pictureSIEMENS SIMATIC 6ES5 943-7UB21 6ES59437UB21 6ES5943 S5 CPU943B 115U 1P CPU
$1199.87
SIEMENS SIMATIC 6ES5 943-7UB21  6ES59437UB21  6ES5943  S5  CPU943B 115U 1P CPU pictureSIEMENS SIMATIC 6ES7 414-2XG04-0AB0 6ES74142XG040AB0 6ES7414 CPU 414-2 1P S7 E:2
$899.87
SIEMENS SIMATIC 6ES7 414-2XG04-0AB0 6ES74142XG040AB0 6ES7414 CPU 414-2 1P S7 E:2 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.