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Old 10-19-2011, 05:50 PM   #1 (permalink)
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Default Who to contact for new battery? (under warranty)

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I have talked to my carrier and they say I need a new battery, but they don't have one to send me. They said to contact RIM, but I don't know how. An email address would be my first choice, but I'll take anything. Thank you.
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Old 10-19-2011, 05:55 PM   #2 (permalink)
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Default Re: Who to contact for new battery? (under warranty)

RIM will not send you a new battery. I was gonna suggest one of this sites Sponsors but their website doesn't seem to be functioning quite right.
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Last edited by devnull : 10-19-2011 at 05:58 PM.
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Old 10-19-2011, 05:56 PM   #3 (permalink)
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Default Re: Who to contact for new battery? (under warranty)

If it is still under warranty (and you bought your phone from Tmob) then they shouldn't have a problem replacing your defective? battery.
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Old 10-19-2011, 05:56 PM   #4 (permalink)
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Default Re: Who to contact for new battery? (under warranty)

Then what do I do?
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Old 10-19-2011, 05:57 PM   #5 (permalink)
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Default Re: Who to contact for new battery? (under warranty)

T-Mobile says they don't have any batteries.
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Old 10-19-2011, 06:12 PM   #6 (permalink)
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Default Re: Who to contact for new battery? (under warranty)

Keep calling them - I don't think anyone here can get you a battery...
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