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Old 10-20-2011, 10:00 AM   #1 (permalink)
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Default BlackBerry wont turn on [PLEASE HELP]

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Hello,

I recently got my Blackberry bold 9000 a couple months ago
and it suddently goes dead for some reason..

When i try to turn it on, the red light goes on for 3 seconds and then it turns off again.

When i put it in the computer via usb it goes *BLEEP* and says new hardware detected etc..

i have no clue what to do.. Can anyone PLEASE help me? I Really need it working ASAP
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Old 10-20-2011, 10:21 AM   #2 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

Update: The computer says New Hardware found: BlackBerry Smartphone & Then it says the new hardware is installed and ready for use.
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Old 10-20-2011, 10:25 AM   #3 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

ALSO: When i try to connect it via the computer in Desktop Manager it cannot connect or says connection lost
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Old 10-20-2011, 02:52 PM   #4 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

sounds like your battery has drained too much try taking battery out plugging into mains charger not the computer leave for about 15secs then put the battery back into the handset then wait about 10 to 15 mins the charging sign should show up just leave it start up on its own
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Old 10-20-2011, 07:15 PM   #5 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

The first issue is the battery is dead. Check the cables to insure they are not defective. Also are you using the original cables or are these replacements or just something that fits? The reason DM does not see the BB could be the PC USB port is a Hub port. This will not allow the BB to function fully and on some PCs it wont charge. You need to check the owners manual or online to se which port is a direct USB port. Also try using not the AC charger that came with the BB. As for the message stating "new hardware detected" that is an indication something is seen by the PC and possibly the data pins are not fully connected. You might consider replacing the data cable but make sure it's a blackberry cable not a knockoff.
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Old 10-21-2011, 12:38 PM   #6 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

But i dont got an official charger, I only got the USB Cable thingy
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Old 10-21-2011, 02:09 PM   #7 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

Quote:
Originally Posted by TimothyDeB View Post
But i dont got an official charger, I only got the USB Cable thingy
You need to buy a charger.
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Old 10-24-2011, 11:22 AM   #8 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

I got a charger official + data cable. What now?
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Old 10-24-2011, 02:40 PM   #9 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

Please anyone? :( I Really need the phone working :(
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Old 10-24-2011, 02:48 PM   #10 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

Plug it into the wall and wait a few hours to recharge the battery.
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Old 10-25-2011, 10:06 AM   #11 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

People say it had water damage,, And when i unscrew the thing it smells like coca cola... so how can i fix this? :(
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Old 10-25-2011, 10:10 AM   #12 (permalink)
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Default Re: BlackBerry wont turn on [PLEASE HELP]

Did it ever work?
Once a BB has sustained water damage and has been turned on, it is likely fried.

You can try this, but it is likely too late - Got Your BlackBerry Wet? - BlackBerryFAQ
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