BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-21-2011, 02:25 PM   #1 (permalink)
New Member
 
Join Date: Oct 2011
Model: 9300
PIN: N/A
Carrier: Digicell
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Problems with text messaging

Please Login to Remove!

Hallo,

Hope there is someone who can help, as my provider has a hard time here.
I recently got a company (blackberry 9300) phone (phone package, plus data service). My husband has his company phone which is a Nokia 3720.

The problem, I can text everybody, except my husband. Whenever I send him a text he does get a 'message" but when he wants to open it is says "text type not supported".
Today we went to the provider and after a lot of searching, they gave me a new sim card. Which worked! But.... Then I found out that the data settings where not set yet. They have set these settings, and guess what, I can not longer text him again.

So it does work, as long as there are no settings for the data. As soon as these are being set, the problem with the "text type not supported" starts again.

The problem is now with the technical department of the provider.
Anybody ideas?

Thanks!
Offline  
Old 10-21-2011, 08:09 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,339
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: Problems with text messaging

If your husbands BB is a company phone it may have a texting block. companys use what is called an IT policy and they set various limits including what can be used on the BB. Keep in mind they also can have a very limited view of employees who attempt to bypass policys.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Problems with text messaging
Thread Thread Starter Forum Replies Last Post
Calendar not downloading at activation: arronpitman BES Admin Corner 4 05-13-2009 02:34 AM
ScrollChangeListener ambar Developer Forum 2 09-29-2008 12:35 AM
MIME / Plain text problems damo2576 General BlackBerry Discussion 2 12-29-2006 01:04 PM
text message problems naynar General BlackBerry Discussion 5 08-02-2006 03:39 PM
7100T text messaging weirdness. yankees gsx General Legacy Device Discussion 3 12-25-2005 08:33 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.