10-21-2011, 02:25 PM
Join Date: Oct 2011
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| | Problems with text messaging
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Hope there is someone who can help, as my provider has a hard time here.
I recently got a company (blackberry 9300) phone (phone package, plus data service). My husband has his company phone which is a Nokia 3720.
The problem, I can text everybody, except my husband. Whenever I send him a text he does get a 'message" but when he wants to open it is says "text type not supported".
Today we went to the provider and after a lot of searching, they gave me a new sim card. Which worked! But.... Then I found out that the data settings where not set yet. They have set these settings, and guess what, I can not longer text him again.
So it does work, as long as there are no settings for the data. As soon as these are being set, the problem with the "text type not supported" starts again.
The problem is now with the technical department of the provider.