BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-26-2011, 04:08 PM   #1 (permalink)
New Member
Join Date: Oct 2011
Model: 9800
Carrier: cellularone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post Help

Please Login to Remove!

I have a BB torch 9800 os version my problem is that when I try to add a new e-mail address my phone will freeze when I click on "set up or manage an existing email account". I have tried going back to an earlier version of os 6 but that did not work. Can somebody give me some insight to a fix for this problem?

Last edited by bioniccrash : 10-26-2011 at 04:11 PM.
Old 10-26-2011, 06:30 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,834
Post Thanks: 47
Thanked 652 Times in 639 Posts
Default Re: Help

You did not say if this is a corporate phone but if not here is the method via the BIS service.

KB04553-Set up a BlackBerry email address for your BlackBerry Internet Service account 0 1741214033
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Help
Thread Thread Starter Forum Replies Last Post
Torch 2 9810 Help Help Help bobcol09 BlackBerry Help 3 10-25-2011 05:40 PM
Help Help Help Help With Themes 1llest03 BlackBerry Help 6 02-10-2011 01:39 PM
International warranty - please help vesava General BlackBerry Discussion 1 01-30-2011 07:38 AM
Hardware problem - any help will be appreciate vesava BlackBerry Help 1 01-30-2011 07:37 AM
International warranty - help vesava General 9000 Series Discussion - Bold 2 01-30-2011 07:35 AM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.