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Old 11-04-2011, 03:42 AM   #1 (permalink)
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Default New 9780 trackpad issue

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Bought a new 9780 whilst transitting Schipol airport yesterday and since switching on the trackpad is so hypersensitive that it 'clicks' at the slightest touch, making the phone unusable

I have tried altering trackpad sensitivity - no joy

I have tried rebooting phone - makes no difference

I have used a different sim-card from working 9700 - makes no difference

Can anyone recommend any solutions?
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Old 11-04-2011, 04:44 AM   #2 (permalink)
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Default Re: New 9780 trackpad issue

Sounds to me like someone sold you a defective BlackBerry. Since you likely aren't at Schiphol anymore is there any way for you to contact the seller and request another BlackBerry?
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Old 11-04-2011, 03:04 PM   #3 (permalink)
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Default Re: New 9780 trackpad issue

Please do not double post as once is enough. Your second thread has been deleted.
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