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-   -   missing text message icon. unexpected exception? (http://www.blackberryforums.com/blackberry-help/255998-missing-text-message-icon-unexpected-exception.html)

MadPinGal 12-04-2011 10:24 PM

missing text message icon. unexpected exception?
 
I was viewing a video on my phone yesterday. While I viewed it I noticed I had a text message. But then the screen froze, so I decided to do a battery pull. I then turned it back on and it said 'unexpected exception error 110 >= 11' I was a bit confused. But then I tried to reply to my pending text message and the icon was nowhere to be found :/
I checked all apps and folders. My icon isn't hidden,I'm positive it was deleted. The message icon doesn't show up on my homescreen no longer. And I get no notification. The only way to check my texts is by clicking emails, and going to view folder and clicking on SMS inbox, which is a huge hassle. I heard the only option to retain it is to either reload the OS or upgrade my software. I don't wanna do either because I have pictures and videos I won't like to lose. Is there an alterative option ? Help !!! Please and thanks :)
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tsac 12-05-2011 07:15 PM

Re: missing text message icon. unexpected exception?
 
First do a backup using desktop manager. It will save the photos and other files. Download DM from RIM, it's free.

AFTER you do the backup you need to reload the OS becasue it is probally corrupted. Go to the device specfic section on the forum and you will find info on your 9300.

Next time dont pull the battery when downloading something.


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