BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-05-2011, 04:46 PM   #1 (permalink)
New Member
 
Join Date: Dec 2011
Model: 8350i
PIN: N/A
Carrier: Sprint/Nextel
Posts: 5
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default 8350i cannot receive texts but can send

Please Login to Remove!

Guys, I just got an 8350i. I am with Sprint Nextel. I can make calls and receive calls no problem. When I first got it, I couldnt receive or send texts. After some forum searching, I was able to find some changes that allows me to send texts with no problem now. However, I cannot solve not being able to receive texts problem. Tech support didnt resolve the issue. Shocker!! Any ideas? Thx


Sprint is now telling me that the Blackberry will not work unless I get on their data plan. I just want to be able to send texts and receive them. When I asked how it was possible for me to be sending texts but not receivingthem, they said they didnt know. I think they are screwing me.

Last edited by sansert : 12-05-2011 at 05:24 PM.
Offline  
Old 12-05-2011, 06:45 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,339
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: 8350i cannot receive texts but can send

If the carrier is telling you it wont work then they may be blocking the service unless you get a Blackberry Data plan. some carriers will automatically add a BB data plan and most customers have a negative reaction to the cost. you need to look at the plans offered and make a choice.

why do you think it should work after they told you it wont?
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
sansert (12-05-2011)
Old 12-05-2011, 06:48 PM   #3 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: 8350i cannot receive texts but can send

As this is an iDEN device, it cannot send and receive text messages in the traditional manner. All messages are technically sent as MMS, not SMS. Hence, you do need a BlackBerry data plan to do any sort of messaging on this device.
__________________
I h8 txtspk.
Offline  
The Following User Says Thank You to dc/dc For This Useful Post:
sansert (12-05-2011)
Old 12-05-2011, 07:11 PM   #4 (permalink)
New Member
 
Join Date: Dec 2011
Model: 8350i
PIN: N/A
Carrier: Sprint/Nextel
Posts: 5
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: 8350i cannot receive texts but can send

well originally Sprint told me I could send but not receive messages because my new Blackberry EMIE didnt match the simcard. She told me once the old sim card matched the new BlackBerry EMIE, it would work for SMS texts.


So what is going on when I compose and send an SMS text and that works fine everytime?
Offline  
Old 12-05-2011, 07:21 PM   #5 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,339
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: 8350i cannot receive texts but can send

It may be some form of bug in their systems. Give up get a plan.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 12-05-2011, 07:29 PM   #6 (permalink)
New Member
 
Join Date: Dec 2011
Model: 8350i
PIN: N/A
Carrier: Sprint/Nextel
Posts: 5
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: 8350i cannot receive texts but can send

gave up for now. Got a plan. Unlimited everything for $69 Works like a charm for now. Thanks for everyones help!
Offline  
Old 12-05-2011, 07:46 PM   #7 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: 8350i cannot receive texts but can send

Quote:
Originally Posted by sansert View Post
gave up for now. Got a plan. Unlimited everything for $69 Works like a charm for now. Thanks for everyones help!
There you go.
__________________
I h8 txtspk.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 8350i cannot receive texts but can send
Thread Thread Starter Forum Replies Last Post
cant send or receive bluetooth files on blackberry curve 8520 westcountrywelly Bluetooth Connection 9 08-21-2010 09:57 AM
Intermittent BES Problems With Send and Receive Jank1 BES Admin Corner 1 02-24-2010 05:43 PM
Application/site/email service to send and receive SMS worldwide? InGearX General BlackBerry Discussion 0 02-09-2010 12:46 PM
Cannot receive emails from Gmail or Yahoo, but can send kerph32 General 8300 Series Discussion - Curve 4 04-04-2008 11:53 PM
Can receive but not send email; how do I change smtp server jessejf General 8100 Series Discussion - Pearl 4 04-06-2007 11:41 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.