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-   -   Suspected malware. Email automated spam. (http://www.blackberryforums.com/blackberry-help/256468-suspected-malware-email-automated-spam.html)

kamploopstrout 12-24-2011 04:34 PM

Suspected malware. Email automated spam.
 
Hey everyone.

I have a Blackberry Curve 9300 with an OS version 6.0.0.461, Plat 6.6.0.137.

My email (gmail) has been sending emails to most members on my address book. I suspect it is malware hosted on my phone (My only means of internet access; no computer) using my saved credentials for access to my email account.

For example: At least 5 people are selected randomly from my address book at a time and are sent emails regarding the usual spam (xxxxxx, medicine, etc.).

I was wondering what the best approach to stop this from happening, without deleting my main email account. Are there any malware scanners/removers, security updates, etc? My last update was in April, and Blackberry insists that no more updates are available.

tl;dr My phone sends unauthorized emails, and I would like to slavage my contact list and email account. How can I stop this spam delivery from happening, and how can I keep my phone secure?

Thanks, all!

NJBlackBerry 12-24-2011 04:50 PM

Re: Suspected malware. Email automated spam.
 
Your GMail account was hacked. It has nothing to do with the BlackBerry.
Log in immediately and change your password.

Dubdub 12-24-2011 04:51 PM

Re: Suspected malware. Email automated spam.
 
No malware on the BB. Never has been to date. If it were, the news would be all over the place.

rbm 01-24-2012 11:35 AM

Re: Suspected malware. Email automated spam.
 
I had a similar problem. Something sent emails with a mysterious link to essentially everyone on my Yahoo contact list. Up to that point, I didn't have anyone in my Yahoo contact list! I intentionally didn't add anyone becasue I didn't want this to happen.

Apparently, my Yahoo contact list on my laptop was created/updated by wireless sync from my Blackberry. Before I understood where these contacts came from, I deleted all my Yahoo contacts (on my laptop) and, you probably know where this is going, next time I went to send something from my phone, my contacts were wiped.

I have since disabled the sync feature for the Yahoo email address (click on the email account - options - email reconcilliation - uncheck Wireless Reconcile). For my purposes, it certainly caused more problems than it was worth.


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