Originally Posted by Dubdub
What model do you really have? Your profile says "bold" yet your post says "8900" Please update your profile if in fact you are using an 8900.
What was the last thing you did to the device before this happened?
Did you buy it new or used?
Have you let the battery run down consistently below 20%?
Have you dropped it or gotten it wet?
Hi - Sorry it's an 8900. I went out on my bike this morning but it was kept in a waterproof case. I have taken it with me many times previously.
It was bought brand new - its a company phone.
Its not been dropped or got wet.
Thanks for your interest.