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Old 12-29-2011, 09:49 PM   #1 (permalink)
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Exclamation help urgent! error reload software 552

Please Login to Remove!

I guess I was not getting the instructions well, I accidentally erased all the files on my bb.. using the loader.
so now I cannot continue the process all over again!
please HELP!

how can I solve this error if there's no more data or programs in my phone???
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Old 12-29-2011, 10:01 PM   #2 (permalink)
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Default Re: help urgent! error reload software 552

help me please
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Old 12-30-2011, 01:40 AM   #3 (permalink)
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Default Re: help urgent! error reload software 552

yes I have tried that already. at first my friend decided to erase all the datas but it was not succesfull...
now I'm trying to do it again, but I can't continue because there's no more applications to add or delete, so there's no option to for next or even cancel..
please help!
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Old 12-30-2011, 01:54 AM   #4 (permalink)
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Default Re: help urgent! error reload software 552

and when I do now the process the no more "pin unknown".. nothing shows already!
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Old 12-30-2011, 09:33 AM   #5 (permalink)
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Default Re: help urgent! error reload software 552

Wipe the device with Jl_cmdr (see our FAQ for help) then go to the 8500 section and see the sticky at the top of the section for the latest OS and instructions on how to load it.
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