01-13-2012, 06:29 AM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
Post Thanks: 16
Thanked 511 Times in 495 Posts
| | Re: 8520 Wont respond!
Can't see why you conclude BlackBerry Protect crashed the system. Obviously there are other things going on.
Sounds like maybe the keypad has developed a problem, or there has been some physical damage from shock, or liquid damage. Either of these may have originated the 552 error, I would think, but don't know.
If liquid exposure is a possibility you need to remove the battery now, dry the device thoroughly, and then test once, and only after, you have thoroughly dried the device. See blackberryfaq.com.
Posted via BlackBerryForums.com Mobile