01-13-2012, 07:29 AM
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| | Re: 8520 Wont respond!
Can't see why you conclude BlackBerry Protect crashed the system. Obviously there are other things going on.
Sounds like maybe the keypad has developed a problem, or there has been some physical damage from shock, or liquid damage. Either of these may have originated the 552 error, I would think, but don't know.
If liquid exposure is a possibility you need to remove the battery now, dry the device thoroughly, and then test once, and only after, you have thoroughly dried the device. See blackberryfaq.com.
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