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Old 01-13-2012, 11:26 PM   #1 (permalink)
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Default bb 9860 charging problem

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my torch 9860 does not fully charged after hours of charging... it will reach maximum 95% only.. please help me solve this problem... it keep bliking and does not turn green light at all when full... is there any problem with my phone... please help me...

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Old 01-14-2012, 02:26 AM   #2 (permalink)
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Default Re: bb 9860 charging problem

Are you charging off a USB cable to a PC or laptop? Using the wall charger?
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Old 01-14-2012, 07:08 AM   #3 (permalink)
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Default Re: bb 9860 charging problem

Agree with the above. Use a BlackBerry wall charger and see what happens.

Also, I've seen my BlackBerrys sometimes get to like 95% (as shwon in status) and stop, but a battery pull corrects whatever and the status goes to 100%.
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Old 01-14-2012, 09:12 AM   #4 (permalink)
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Default Re: bb 9860 charging problem

i used wall charger... i've charged more than 5 hours and the status still shows 95%...
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Old 01-14-2012, 09:13 AM   #5 (permalink)
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Default Re: bb 9860 charging problem

Alright, did you also try a hard reset?
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Old 01-14-2012, 09:23 AM   #6 (permalink)
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Default Re: bb 9860 charging problem

how to use hard reset..??? is there any risk..???
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Old 01-14-2012, 09:54 AM   #7 (permalink)
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Default Re: bb 9860 charging problem

Take the battery out and put it back in.
No risk.
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Old 01-15-2012, 10:03 AM   #8 (permalink)
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Default Re: bb 9860 charging problem

i've pull the battery out... but nothing changed...
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Old 01-15-2012, 10:09 AM   #9 (permalink)
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Default Re: bb 9860 charging problem

See B2 at Maximum Battery Life - BlackBerryFAQ.

I have seen this sort of information elsewhere, that the meter can become off, and running the battery all the way down will recalibrate the meter. Don't know. (It isn't something you want to do all the time.)
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