BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-27-2012, 10:47 PM   #1 (permalink)
New Member
 
Join Date: Jan 2012
Location: los angeles
Model: 9850
PIN: N/A
Carrier: verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Torch 9850 e-mail help

Please Login to Remove!

My team recently upgraded two of our devices. One from BB pearl to Torch 9850 and second phone from BB Bold to latest Bold.

Problem is with previous devices we could both receive e-mail from our single AOL address. Since upgrade only one phone is able to receive e-mail is there a way to still receive mail from the one address on our new devices?

Any assistance or suggestions on how to overcome would be most welcome. However, I am far from tech knowledgeable so please take pity on someone who does not speak Blackberry speak.

Thank you in advance for your assistance
Offline  
Old 01-28-2012, 11:32 AM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,121
Post Thanks: 38
Thanked 556 Times in 551 Posts
Default Re: Torch 9850 e-mail help

You may need to login to the BIS server ( your carrier indicates Verizon) and reset or update the blackberry it sends the emails to.

https://bis.na.blackberry.com/html?brand=vzw
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Torch 9850 e-mail help
Thread Thread Starter Forum Replies Last Post
Attempting to recover a dead Torch 9850 stefanybaez General 9800 Series Discussion - Torch 4 12-20-2011 04:07 PM
A Torch 9860 owner needs help from 9800 owners :( given2fly General 9800 Series Discussion - Torch 6 12-12-2011 02:34 PM
VZW 9850 Torch - unable to open emails juwaack68 General 9800 Series Discussion - Torch 2 10-15-2011 11:11 AM
my torch 9800 wont vibrate HELP!! trinirudeboi General 9800 Series Discussion - Torch 0 10-11-2011 07:45 PM
torch 9800 , chat apps (pmessenger & whatsapp) work on wifi but not 3g. help pls shaft2000 BlackBerry Help 1 12-21-2010 09:53 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.