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Old 01-31-2012, 04:31 AM   #1 (permalink)
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Smile new folder in inbox outlook does not appear in device

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hello,

iv got BES 5.0.3 with some blackberry devices properly working.
But some users created new folders with e-mails in their inbox outlook 2003 but those emails do not appear in the blackberry devices. The folder wether is visible.

How could i see those emails in the blackberry device?

Thanks a lot.
regards.
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Old 01-31-2012, 05:20 AM   #2 (permalink)
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Default Re: new folder in ibox outlook does not appear in device

Please check the BES Admin Corner.
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Old 01-31-2012, 08:55 AM   #3 (permalink)
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Default Re: new folder in ibox outlook does not appear in device

They would have to enable redirection for those folders.

This can be done via the device or the BES.

On the device, go to Messages > Menu Key > Options > Email Preferences > Menu Key > Folder Redirection. This may be different depending on the OS of the device your users have.
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Old 01-31-2012, 10:44 AM   #4 (permalink)
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Default Re: new folder in ibox outlook does not appear in device

Double post. Thread closed.
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