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Old 02-10-2012, 02:54 PM   #1 (permalink)
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Okay guys, I got my phone stolen just a couple of hours ago, and they told me the police can track it if I knew its serial number. So, I wanna ask you if it's possible to find it out via my computer, where I've updated its software, because I got it as a hand-me-down and the papers are long gone.
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Old 02-10-2012, 03:00 PM   #2 (permalink)
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Nope.
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Old 02-10-2012, 03:05 PM   #3 (permalink)
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Fml. Thanks.
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Old 02-10-2012, 04:01 PM   #4 (permalink)
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Default Re: Stolen 9700

Check with your cell carrier. They definitely have the ESN for the device ...
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Old 02-10-2012, 04:25 PM   #5 (permalink)
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No mate, all they knew was that it's a blackberry, they didn't have the sn :/
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Old 02-10-2012, 05:44 PM   #6 (permalink)
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Default Re: Stolen 9700

ESN = Electronic Serial Number Every phone has a unique number.
It may be available on your bill from the carrier or by calling them as was suggested.
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Old 02-11-2012, 07:58 AM   #7 (permalink)
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Unfortunately, they said they couldn't do anything.
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Old 02-11-2012, 08:02 AM   #8 (permalink)
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Default Re: Stolen 9700

All you can do is call your carrier, tell them it was stolen, cancel the SIM card and BLOCK the device. It won't be able to be used on your network.

Sorry about that...
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Old 02-11-2012, 09:28 AM   #9 (permalink)
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Default Re: Stolen 9700

If ( when) you buy a replacement BB , put Blackberry Protect on it. It's free and can save a lot of problems.
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