02-11-2012, 01:53 PM
Join Date: Feb 2012
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| | Re: BB Bold 9700 Password Headache
I went to the BB link you provided and when I follow these instructions:
For BlackBerry® Device Software 4.6 to 4.7.1.x
On the Home screen of the BlackBerry smartphone, click Options.
Click Memory or Media Card.
Change the Encryption Mode option to either Device or None.
Display the menu, and click Save.
In the Options screen, click Security Options.
Click General Settings.
Set the Password or Content Protection field to Disabled.
There is a bar to the right that says ENCRYPTION but it has a lock icon on it and it will not activate a menu.
She worked for a Real Estate company when she bought her phone and she says the "Did" something to it. Up until recently it only required her to change passwords about once a month. Now for some reason it wants the password change every time she picks it up to use it..........................KD