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Old 02-13-2012, 01:45 PM   #1 (permalink)
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Default 9350 times out

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Im new so please bear with me- I cant get this unit to remain on , it gos off and I have to use a pssword to get back in. I cant find the answer in the manual- It is a setting somewhere but! Where do I need to go to change the time/off setting? thanx very much
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Old 02-13-2012, 02:06 PM   #2 (permalink)
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Default Re: 9350 times out

Is the device on BES - i.e. is it a company device?
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Old 02-13-2012, 03:30 PM   #3 (permalink)
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thank you- yes it is my company phone
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Old 02-13-2012, 07:13 PM   #4 (permalink)
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Default Re: 9350 times out

Your company has set the policy to force a password after a specific time. Not much you can do to bypass it. Sometime they allow some minimum time change but generally simply lock it to one time such as 3 to 5 minutes.


for further info only.


KB00588-Password security for the BlackBerry smartphone 0 2050090997




KB24438-How to change the enterprise activation password timeout 0 2050090997
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9810 BES
Z10 on BES
9700 BIS
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Old 02-14-2012, 11:44 AM   #5 (permalink)
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Default Re: 9350 times out

I work for a concrete company so I quess there are secret concrete recipes!

thank you very much
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