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Old 02-17-2012, 01:51 PM   #1 (permalink)
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Default emails received as miscellaneous jargon!

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I updated the software on my stupid-smartphone this past weekend, and now the emails I compose and send from it, as well as pictures take and send, are received as miscellaneous jargon such as this: "mgr)b'rjׅ-{ ]"

Anyone know why, and how to correct it? An explanation in lamens terms and step-by-step instructions are appreciated.

FYI... I utilize my bberry for a personal email (Comcast) and a business email (Gmail).

Thanks,
MW009
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Old 02-17-2012, 01:53 PM   #2 (permalink)
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Default Re: emails received as miscellaneous jargon!

Does this just happen on email? All email accounts? Does it happen with text messages and BBM?
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Old 02-17-2012, 02:01 PM   #3 (permalink)
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Default Re: emails received as miscellaneous jargon!

It happens when I compose and send an email from my bberry, via either acct (Comcast & Gmail).
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Old 02-17-2012, 02:18 PM   #4 (permalink)
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Default Re: emails received as miscellaneous jargon!

Alright. So just to confirm, sending text messages and BBM messages works normally?

Have you tried removing the battery from the device for a minute?
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Old 02-17-2012, 02:42 PM   #5 (permalink)
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Default Re: emails received as miscellaneous jargon!

Yes, texts and BBM work normally.
Yes, removed battery and restarted.
Messages are still jumbled.
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Old 02-17-2012, 03:00 PM   #6 (permalink)
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Default Re: emails received as miscellaneous jargon!

Take a look here:
KB22013-Email message text appears garbled when sent from the BlackBerry smartphone
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Old 02-17-2012, 04:14 PM   #7 (permalink)
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Default Re: emails received as miscellaneous jargon!

Nope, didn't help.
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Old 02-17-2012, 07:38 PM   #8 (permalink)
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Default Re: emails received as miscellaneous jargon!

Stupid Smart Phone?

It might help if you can post an example of the received message. does not have to be anything more than a short message.

I agree with the posting jsconyers because language pack issues can cause this problem.

If you are on a BES it may help if you talk to the admin person.
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