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-   -   BlackBerry Protect Not uploading | Curve 9350 (http://www.blackberryforums.com/blackberry-help/257824-blackberry-protect-not-uploading-curve-9350-a.html)

boredbisor 02-19-2012 04:58 AM

BlackBerry Protect Not uploading | Curve 8520
 
1 Attachment(s)
Hello,

Can anyone here help me on how to upload my information using the BB Protect. I've tried to install uninstall and reinstall the software but it it's the same. It's stuck on Updating Blackberry Protect Service.

Attaching the screenshot

thanks.

ZombieBerry 02-19-2012 08:02 AM

Re: BlackBerry Protect Not uploading | Curve 9350
 
Well, I can see that you have Back Up over WiFi checked, and looking at your home screen, it seems to be connected via EDGE.

Problems connecting? Try contacting support at BlackBerry - BlackBerry Protect

tsac 02-19-2012 09:45 AM

Re: BlackBerry Protect Not uploading | Curve 9350
 
Your options are wrong as ZombieBerry said. You have limited the ability to use anything else. I use BBP and it does work via cell network. the option exists to save data costs unless your account is unlimited. the other issue may be your WiFi connection. do you have any port blocks or other restrictions? I use BBP in both modes.

vdthihi 02-20-2012 09:52 AM

Re: BlackBerry Protect Not uploading | Curve 9350
 
I'm gettin the same probs as you are, can any1 help us.
P/s: i've tried either cell netwrk or wifi, with "only backup via wifi" off and it's still been the same.
Expectin you guys solution!
Posted via BlackBerryForums.com Mobile

tsac 02-20-2012 06:59 PM

Re: BlackBerry Protect Not uploading | Curve 9350
 
I just noticed the bottom of your photo. It states there is no device associated with the service. I would verify you have a working blackberry data plan and see if you can download via the BB any other apps.


vdthihi
You do realize we are not associated with RIM.

watoto 02-28-2012 03:06 PM

Hiim using a blackberry curve 9300 and I would like to unlock it so that it can use any network,I'm currently using MTN South Africa and that's the only network I can use,can any1 help plzzzzzzzzz
Posted via BlackBerryForums.com Mobile


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