BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-22-2012, 10:45 AM   #1 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default email trouble

Please Login to Remove!

My bb email says its set up (has a green check on it in setup), but I cant send or recieve anything. Have tested both ways. Its a BB Bold 9700 os6. Any ideas on it??
Offline  
Old 02-22-2012, 11:02 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default Re: email trouble

Do you have a BlackBerry Data Plan on your account (verified with AT&T)?
Offline  
Old 02-22-2012, 11:05 AM   #3 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: email trouble

yes I do , have had it for 2 years. I did use a diff bb fora few months. but back on my bold 9700It says its set up.
Offline  
Old 02-22-2012, 11:53 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,028
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: email trouble

Did you put the IMEI and PIN for the device you are using (9700 ?) now in your BIS account and resent the service books?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 02-22-2012, 02:33 PM   #5 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: email trouble

No, how do I do that??
Offline  
Old 02-22-2012, 02:37 PM   #6 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: email trouble

Quote:
Originally Posted by terilynn View Post
No, how do I do that??
https://bis.na.blackberry.com/html?brand=mycingular
__________________
I h8 txtspk.
Offline  
Old 02-22-2012, 07:25 PM   #7 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,257
Post Thanks: 42
Thanked 572 Times in 567 Posts
Default Re: email trouble

It takes a bit of searching unless you know where to look on the site once logged in.

Send service books
Note:Depending on your messaging service plan, this feature might not be supported.
On the BlackBerry® Internet Service website, in the left pane, click Help.
Click Send Service Books.
Click OK.
__________________
If someone helps, tell them by clicking the Thanks buttonî


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: email trouble
Thread Thread Starter Forum Replies Last Post
Hotmail Emails Not Being Pushed To My Bb YARA General 8900 Series Discussion - Javelin 3 12-01-2009 08:39 PM
Unite! Help Guide Sith_Apprentice BlackBerry Unite 17 12-25-2008 01:08 PM
having trouble understanding best way to manage email techboyjk General 8300 Series Discussion - Curve 7 04-24-2008 09:19 PM
Newbie trouble with email Karmashock RIM Software 1 01-17-2007 10:53 AM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.