BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-24-2012, 01:50 PM   #1 (permalink)
New Member
 
Join Date: Feb 2012
Model: 9900
PIN: N/A
Carrier: vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default External Speakers/Headset will not play Music

Please Login to Remove!

Suddenly I found I was no longer able to play music through any external speaker or headset on my BB Torch. No one seems to be able to solve problem. BB Replaced but same problem. Complete factory reset solves problem but as soon as anything is restored, problem returns. Interestingly, if I make a call the headset works fine. If I play music, go to menu and try to 'activate headset' I get new window with headset and red dot on it. Coupled with this problem I notice if I go to 'set-up' and select 'email accounts' it will not open. I have had to activate all my accounts via my laptop. Anyone any ideas!
Offline  
Old 02-24-2012, 06:37 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,322
Post Thanks: 43
Thanked 584 Times in 579 Posts
Default Re: External Speakers/Headset will not play Music

The clue is a reset solves the problem until you reload from a restore. You have an app thats either causing this or is corrupted.

Do not reload the apps. Test by loading one at a time
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 02-25-2012, 03:26 PM   #3 (permalink)
New Member
 
Join Date: Feb 2012
Model: 9900
PIN: N/A
Carrier: vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: External Speakers/Headset will not play Music

Thanks for that. However, I don't have any new apps. The only new ones are those which Blackberry seem to force onto us and I do not seem to be able to delete such as 360 Shop, Poynt, and Social Feeds. I have assigned these to a Misc folder because I don't use them.
I don't have the problem if I transfer everything to my daughters old BB Curve. In fact I think I rather prefer it to the Torch despite the smaller screen.
Offline  
Old 02-26-2012, 06:31 PM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,322
Post Thanks: 43
Thanked 584 Times in 579 Posts
Default Re: External Speakers/Headset will not play Music

the only thing I can suggest is to try to delete Poynt. I had some wierd issues with it and resolved them with it's removal.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: External Speakers/Headset will not play Music
Thread Thread Starter Forum Replies Last Post
Play music through blackberry headset? sl0an3r Bluetooth Connection 2 10-05-2009 04:25 PM
8830 won't play video or music crappie_fisherman General BlackBerry Discussion 7 11-06-2008 06:17 AM
Play iTunes M4P Music on BlackBerry Tiffany08 Aftermarket Software 0 10-24-2008 02:30 AM
8830 won't play music from both earphones Jackyerlate General Legacy Device Discussion 70 09-13-2008 12:30 PM
Playing iTunes music on BB Blakerywon Media Center 8 08-27-2008 04:24 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.