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-   -   Playbook Video Chat feature in OS2 upgrade is no longer a pleasure to use (http://www.blackberryforums.com/blackberry-help/257987-playbook-video-chat-feature-os2-upgrade-no-longer-pleasure-use.html)

edfiand 02-24-2012 10:56 PM

Playbook Video Chat feature in OS2 upgrade is no longer a pleasure to use
 
My daughter and I have been "video chatting" daily for the past couple of months and enjoyed the experience immensely. With both of us upgrading to OS2, the electronic noise (pixelation) and audio seriously breaking up frequently, the pleasure is gone.
Previously, the video quality was so excellent, either one of us were able to read a 11 font size of displayed typing. Now reading that font size is stressful.
Prior to the upgrade, audio/video signal latency was barely noticeable, now it is obnoxious.
The pleasure of video communication was awesome. Now it is not!
When can we get back to our "normal" experience?

NJBlackBerry 02-24-2012 10:58 PM

Re: Playbook Video Chat feature in OS2 upgrade is no longer a pleasure to use
 
You do know that this is a privately owned forum not associated with Research In Motion. No one here can help get you back to a "normal" experience.

You should probably try a support forum at BlackBerry.com, the official site for RIM.


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