Hi, Every photo I take has a thin blue horizontal line through it 3/4 the way down, the viewfinder shows the same line on the screen when in camera mode, there is no line on the screen when not in camera mode, thanks in anticipation for any help.
Rim offers no information on the problem so unless pulling the battery does not clear the issue if still new it may be wise to return it for a replacement. If not new or you loaded any third party apps you can try deleting them. Last resort is to do a wipe and reload the OS.
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9810 on BES Z10 on BES Z10 on BIS
The Following User Says Thank You to tsac For This Useful Post:
I did try pulling the battery live, I also reloaded the software, is that what you meant by wiping and reloading operating system? Looks like I should maybe look to get a replacement as it's only a month or so old.