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Old 03-03-2012, 08:53 AM   #1 (permalink)
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Unhappy My Mac does not see photos on my Curve 9360

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I have taken photos on my Curve 9360 but when I try to download them onto my Mac using the Blackberry Desktop software, it does not see them. I have checked the settings for Import Photos and they seem okay - it says that there are no photos to import
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Old 03-03-2012, 10:13 AM   #2 (permalink)
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Default Re: My Mac does not see photos on my Curve 9360

Might require an update on the DM

KB25138-Synchronizing media using BlackBerry Desktop Software 2.0 on a Mac computer 0 2099500459
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Old 03-04-2012, 11:12 AM   #3 (permalink)
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Default Re: My Mac does not see photos on my Curve 9360

Thanks tsac but does not seem to do the trick - excuse my ignorance but what is "DM"? I looked at the sync option but do not want to try to transfer photos etc from my Mac to my Blackberry - how do I ensure it only works from Blackberry to Mac?
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Old 03-04-2012, 12:04 PM   #4 (permalink)
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Default Re: My Mac does not see photos on my Curve 9360

Normally it won't access the photos on the device, just the media card. Do you have a media card installed?
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Old 03-04-2012, 01:09 PM   #5 (permalink)
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Default Re: My Mac does not see photos on my Curve 9360

DM = Desktop Manager. It's a free application form RIM and will allow you to manage and control various items on the BB.

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BlackBerry - PDA Software Downloads - Support & Services at BlackBerry.com
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